| Featured Article | ||
| About PBX Telephone Systems | ||
| by Gabby Hyman, writer | ||
| Private branch exchange (PBX) business telephone systems began with operators manually switching lines as they moved plugs at a company's switchboard. Today, PBX systems provide an outside line when users dial 9. Read more> | ||
| Featured Article | ||
| CRM for the Growing Small Business | ||
| by Clare Kaufman, freelance writer | ||
| CRM software is a valuable tool for obtaining a 360-degree view of a business. The application consolidates data from all sides, linking databases and applying tracking and reporting functions. The insight a small business owner gains from such a snapshot can help coordinate daily operations and drive better business decisions. The upshot: CRM can help small businesses grow. Read more> | ||
| Featured Article | ||
| Has Your Company Outgrown Your Call Center Solution? | ||
| by Jami J. Rodgers, Buyers Guide Network Columnist | ||
| Is your company growing rapidly? Is the task of managing sales trends and customer data becoming a daunting one? Consider a call center solution to manage this data, and, more importantly, identify areas for future growth. Take a global firm ("Global X") leading in software delivery optimization as an example: Read more> | ||
| Featured Article | ||
| How to Benefit From Sales Force Automation | ||
| by Gabriel Traverso, freelance writer / professional musician / artist | ||
| How do you make sure you achieve the desired growth and bottom line impact from implementing a contact management tool? The answer lies in facilitating cultural adoption from your entire organization. Read more> | ||
| Featured Article | ||
| Is VOIP Business Phone Service in Your Future? | ||
| by Gabby Hyman, writer | ||
| Voice over Internet protocol (VOIP) service is a new business phone technology that allows your employees to make and receive calls using a broadband Internet connection rather than connecting through traditional telephone lines. Read more> | ||
